Accessibility statement for Oresundslinjen

It is a requirement that all Oresundslinjens websites and apps comply with the accessibility requirements as described in Act No. 801 of 7.6.2022, effective from 28 June 2025.

The accessibility of Oresundslinjens websites and apps has been evaluated by a third party specializing in accessibility. The service has been tested on several devices using various testing methods, both manually and automatically.

The assessment is that Oresundslinjens websites and apps partially meet the accessibility requirements.

This accessibility statement was published on December 15th, 2025. We update this statement at least once a year.

The service does not yet fully meet the requirements in the following areas:

WCAG 1.1.1 Non-text-based content (Level A)
•    Not all informative images have meaningful alternative texts.
•    Some icons do not have meaningful alternative texts

WCAG 2.1.1 Keyboard (Level A)
•    Seat reservation cannot be used with a keyboard
•    Modal windows from third-party suppliers cannot be used with a keyboard

WCAG 2.4.4 – Purpose of links (in context) (Level A)
•    There are some links that are not meaningful for the purpose

WCAG 2.4.7 – Visible focus (Level AA)
•    One place behind the login on a business profile there is content from a third-party supplier that does not have visible focus

WCAG 3.3.1 – Identification of errors (Level A)
•    One place behind login, users of screen readers do not receive announced error messages
•    One place there is an error message that is not meaningful for the purpose

WCAG 1.4.5 – Images of text (Level AA)
•    Images of text are used in a few places where it is not an alternative to text

WCAG 4.1.3 – Status messages (Level AA)
•    When purchasing an add-on in the booking flow, screen readers are not on every element notified about a status message

Molslinjen A/S has an iOS app and an Android app which is available to use for Oresundslinjen customers. The services do not yet fully meet the requirements in the following areas:

WCAG 2.4.7 – Visible focus (Level A)
•    When using VoiceOver there is one place where content is in focus behind the screen

WCAG 2.5.1 – Gestures (Level A)
•    There is no alternative to swipe on one place on both apps

If you experience accessibility issues in one of our services, we would like to hear from you at kundeservice@oresundslinjen.dk or via our contact form here.

Supervisory authority
If you do not hear from us or our feedback does not result in a way that you are satisfied with, you can file a complaint with the Danish Safety Technology Authority. This can be done via their online complaint form here.